Terms of service

Welcome to Desi Drift. By accessing or using our website https://desi-drifts.myshopify.com, you agree to be bound by the following Terms & Conditions. Please read this document carefully before using our services.

Throughout the site, the terms "we", "us", and "our" refer to Desi Drift. The term “you” refers to the customer or user of the website.

For any queries, you can contact us:
📩 Email: mydesidrift@gmail.com
📞 Phone: 9987715996
🏠 Address: Neena Kumar, 703, B-Wing, Goregaon Pearl Society, Opp. DLH Udaaka, Best Nagar, Goregaon West, Mumbai, Maharashtra 400104

1. Acceptance of Terms

By using our website, services, or purchasing any product from Desi Drift, you acknowledge that you have read, understood, and agreed to be bound by these Terms & Conditions. If you do not agree, you should stop using our website immediately.

2. Eligibility to Use

To access or purchase from our website, you must:

  • Be at least 18 years old

  • Provide accurate personal information

  • Use the website only for lawful purposes

If we believe the information provided is inaccurate or incomplete, we reserve the right to refuse service.

3. Products and Services

We strive to display accurate product details including descriptions, colors, and images. However:

  • Actual colors may vary due to screen settings

  • Product availability may change without notice

  • Prices may be updated at any time

  • We reserve the right to limit quantities or cancel orders

We also reserve the right to discontinue any product at any time.

4. Pricing and Payment

All prices listed on our website are in Indian Rupees (INR).
We reserve the right to modify prices at any time without notice.

We accept multiple payment methods including:
✔ UPI
✔ Credit/Debit Cards
✔ Wallets
✔ Net Banking
✔ Cash on Delivery (where available)

You agree to provide correct billing and payment information. Fraudulent transactions may lead to cancellation and legal action.

5. Order Acceptance & Cancellation

We reserve the right to refuse or cancel any order for reasons including:

  • Product unavailability

  • Incorrect pricing

  • Suspicious/duplicate orders

  • Errors in billing/shipping information

If your order is cancelled after payment, you will receive a full refund.

You may cancel your order within 12 hours of placing it, provided it has not yet been shipped.

6. Shipping & Delivery

By placing an order, you agree to our Shipping Policy, which explains delivery timelines, charges, and tracking.

Once the order is shipped, responsibility for delivery shifts to the courier partner. We are not liable for delays caused due to courier issues, weather, or unforeseen events.

7. Return, Refund & Replacement

By purchasing from Desi Drift, you agree to the terms of our Return & Refund Policy.
We process returns only if:

  • The product is damaged

  • The wrong item was delivered

  • The customer raises the issue within the allowed time frame

Eligibility for refunds or replacements depends on evidence (such as unboxing videos).

8. Accuracy of Information

We strive to maintain accurate information on our website. However, typographical errors, inaccuracies, or omissions may occur.
We reserve the right to correct any errors at any time without prior notice.

This includes errors related to:

  • Pricing

  • Product descriptions

  • Shipping charges

  • Availability

9. Prohibited Activities

You agree that you will NOT use our site for:
❌ Illegal activities
❌ Hacking, spamming, or uploading harmful software
❌ Violating intellectual property rights
❌ Copying or reselling content or products
❌ Sending misleading information
❌ Attempting to interfere with website functionality

Violation of these rules may result in service termination.

10. Intellectual Property

All content on Desi Drift—including images, text, logos, graphics, product designs, and trademarks—is the property of Desi Drift or its licensors.
You may not copy, reproduce, or redistribute any content without written permission.

11. Third-Party Tools and Links

Our website may include:

  • Third-party tools

  • Payment gateways

  • Courier tracking links

  • Social media links

These are not controlled by us.
We are not responsible for any third-party content, privacy policies, or actions.

Use of third-party services is at your own risk.

12. User Accounts & Security

If you create an account on our website, you are responsible for:

  • Maintaining confidentiality of your password

  • Ensuring authorized access

  • Updating accurate information

We will not be liable for unauthorized account activity caused by your negligence.

13. Limitation of Liability

Desi Drift is not responsible for:

  • Delays in delivery

  • Losses due to incorrect address

  • Product misuse

  • Minor variations in color/size

  • Courier failures

  • Website errors or downtime

Our maximum liability (if applicable) shall not exceed the value of your order.

14. Indemnification

You agree to indemnify and hold Desi Drift harmless from any claims, losses, damages, or expenses arising from your misuse of the website or violation of these Terms.

15. Privacy & Data Protection

Your use of the website is also governed by our Privacy Policy, which explains how your personal information is collected and used.

We do not store payment details directly; all transactions are handled securely by payment partners.

16. Changes to Terms & Conditions

We may update or modify these Terms at any time without prior notice.
Changes will be posted on this page with an updated effective date.
Continued use of the website after changes means you accept the revised Terms.

17. Governing Law

These Terms & Conditions are governed by the laws of India.
Any disputes will be handled in courts located in Mumbai, Maharashtra.

18. Contact Information

For any concerns related to these Terms, contact us:

📩 Email: mydesidrift@gmail.com
📞 Phone: 9987715996
🏠 Address: Neena Kumar, 703, B-Wing, Goregaon Pearl Society, Opp. DLH Udaaka, Best Nagar, Goregaon West, Mumbai, Maharashtra 400104